Common Info Messages

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Dining availability

Dining cannot be reserved at this time. For bookings paid in full, reservations can be made 120 days or less before your voyage date. Please call Reservations at {office_phone_number} if you have questions.

Dining Availability min days

Dining reservations cannot be made or changed online if you are less than 7 days from departure. Please call Reservations at {office_phone_number} for additional information.

Dining not bookable

Please call Reservations at {office_phone_number} for more information.

Dining Ownr Availability

Dining cannot be reserved at this time. For bookings paid in full, reservations can be made 134 days or less before your voyage date. Please call Reservations at {office_phone_number} for more information.

No Dining Time Slot

We're sorry, but reservations are no longer available for the date you requested. Please select a different date or contact Reservations at {office_phone_number}.

Postvoyage Land Text

For more information, please contact our Concierge Ashore team at shore.collection@ritz-carltonyachtcollection.com.

Prevoyage Land Text

For more information, please contact our Concierge Ashore team at shore.collection@ritz-carltonyachtcollection.com.

Required Info

This field is required.

Shore ex availability

Shore Experiences may be reserved in My Yacht Account 120 days prior to your voyage and upon receipt of final payment. Reservations may be made in My Yacht Account until seven days prior to sailing.
 
The excursions listed below are intended as a guide for activities that may be available in each port, however, excursions are capacity controlled, subject to change and may not be available on all voyages. As we work to finalize a variety of shore excursions for your voyage, please check back regularly as more excursions will be added as they become available.
 
For those who prefer the freedom and flexibility of independent travel, the Concierge Ashore can transform tours into a private experience or craft an entire bespoke event just for you. For custom arrangements, please contact The Ritz-Carlton Yacht Collection Reservation Services at {office_phone_number} or your travel professional.

Shoreex owner availability

Shore Experiences may be reserved in My Yacht Account 134 days prior to your voyage and upon receipt of final payment. Reservations may be made in My Yacht Account until seven days prior to sailing.
 
The excursions listed below are intended as a guide for activities that may be available in each port, however, excursions are capacity controlled, subject to change and may not be available on all voyages. As we work to finalize a variety of shore excursions for your voyage, please check back regularly as more excursions will be added as they become available.
 
For those who prefer the freedom and flexibility of independent travel, the Concierge Ashore can transform tours into a private experience or craft an entire bespoke event just for you. For custom arrangements, please contact The Ritz-Carlton Yacht Collection Reservation Services at {office_phone_number} or your travel professional.

Shore ex soldout

This shore experience is currently fully committed. Please check back regularly as more experiences will be added as they become available. For further assistance, please contact Reservations at {office_phone_number}.

SPA max days

Spa appointments cannot be reserved at this time. For bookings paid in full, reservations can be made 120 days or less before your voyage date. Please call Reservations at {office_phone_number} for more information.

SPA max days owner

Spa appointments cannot be reserved at this time. For bookings paid in full, reservations can be made 134 days or less before your voyage date. Please call Reservations at {office_phone_number} for more information.

SPA min days

Spa appointments cannot be made or changed online if you are less than 7 days from departure. Please call Reservations at {office_phone_number} for additional information.

Transfer Call formore info

Please call Reservations at {office_phone_number} for more information.

No Restaurant available

Only one dining reservation may be made per voyage. Please review and cancel existing reservations or contact Reservations at {office_phone_number}.

Multiple Passport Alert

More than one passport document has been found for your reservation. Please call Reservations at {office_phone_number} to update.

Less than 7 days

My Yacht Account information cannot be added or changed online within 7 days of voyage departure. Please call Reservations at {office_phone_number} for additional information.

Spa not available

Spa appointments cannot be reserved for this day . Please call Reservations at {office_phone_number} for more information.

SPA Portal

Spa appointments cannot be reserved at this time.  Please call Reservations at {office_phone_number} for more information.

Common Booking

Customize your yachting experience in advance of your travel. Click on the tabs above to book shore excursions, spa treatments and reservations at our specialty dining experience, S.E.A., designed by renowned 3-star Michelin chef, Sven Elverfeld.

Dining more than X

Dining reservations for groups of more than 6 individuals are not available.

Shorex Availability min days

Shore Excursion reservations cannot be made or changed online if you are less than 7 days from departure. Please call Reservations at {office_phone_number} for additional information.

No Delay Found

We have located your reservation, however your voyage is not impacted by the delay. Please contact {office_phone_number} for more information.

Required Fields Alert

Fields marked with a * are required.

Wire no note

No wire transfer record has been located for this guest. Please contact {office_phone_number} for more information.

Wire Not Effected

This reservation is not impacted by the construction delay. Please contact {office_phone_number} for more information.

Wire Note Insufficient Data

The record associated with your voyage does not have sufficient data. Please contact {office_phone_number} for more information.

Delay Air Refund

Refunds cannot be processed until airfare changes or cancellations have been completed, and a receipt showing the final amount of change or cancellation fees provided. Please change or cancel the ticket, then return to this page to update. More information is available here.

Delay Hotel Refund

Refunds cannot be processed until hotel cancellations have been completed, and a receipt showing the final amount of cancellation fees provided. Please cancel the reservation, then return to this page to update. More information is available here.

Removed Voyage

This voyage is currently unavailable. Please contact {office_phone_number} for more information.

Selfie Feature Min Days

Guest self images cannot be uploaded at this time. The photo for your Sea Pass may be taken upon arrival to the yacht on departure day.

Selfie Feature Max Days

Guest self images cannot be uploaded at this time. To ensure a current photo is used on your Sea Pass, guest self photos may only be uploaded within 30 days of departure.

Bonvoy Number Enabled
Amenities Section Enabled
Private excursion call for info
Please call your Reservation Agent or (833) 999-7292 for more information.
Download Excursions PDF
Download Excursions
Download SPA Menu PDF
Download Spa Menu
Edoc Important Contact

FOR GUESTS WHO EXPERIENCE FLIGHT OR ARRIVAL DELAYS In the event that your flight will be delayed beyond the yacht’s departure time, or if you experience any difficulties getting to the yacht, kindly advise The Ritz-Carlton Yacht Collection immediately by contacting +1 (786) 501-2554.

Guests needing assistance with non-time-sensitive issues, please email EvrimaGuestSupport@ritz-carltonyachtcollection.com.

Edoc Spa Message
PLEASE NOTE: Kindly arrive at
least 30 minutes prior to your
scheduled treatment time.
Mobile App Page Text

Once My Yacht Account closes, you can download our mobile app. Once onboard, you can use the mobile app to navigate your way around the yacht, find your suite, view, modify and reserve shore excursions, spa treatments, dining and more.

In addition, your Personal Concierge can help make, change or cancel your reservations on board.

Download the Yacht Journey app on Google Play or the App Store.

No Air Reservation
No flight information has been provided for your reservation. Our Air & Hotel Concierge would be pleased to assist you in making air arrangements to and from the yacht. Contact your Reservation Services Agent or Travel Professional for more information.
No Dining Reservation

You currently do not hold any reservations for our specialty dining experience, S.E.A. The venue offers an inspired five course culinary journey in a sophisticated, intimate setting. Visit My Yacht Account to reserve your dining experience.

No Excursion Reservation

You currently do not hold any reservations for shore excursions. Enhance your yacht experience with curated tours designed to ensure each moment ashore is uniquely rewarding. Visit My Yacht Account to browse and reserve available excursions in each port.

 

For the most personalized way to explore a destination, choose from one of our predesigned private excursions or allow our Concierge Ashore to customize your own experience tailor-made to your travel style. Email shore.collection@ritz-carltonyachtcollection.com for more information.

No Hotel Reservation
No hotel accommodations are noted on your reservation. Our Air & Hotel Concierge would be pleased to assist you in making your pre- and post-voyage hotel arrangements. Contact your Reservation Services Agent or Travel Professional for more information.
No Spa Reservation

You currently do not hold any reservations for The Ritz-Carlton Spa®. Enhance your yacht experience with exceptional massages, facials, and a variety of locally inspired treatments within our serene onboard oasis. Visit My Yacht Account to browse and reserve available spa treatments.

No Transfer Reservation
No transfer arrangements are noted on your reservation. Our Air & Hotel Concierge would be pleased to assist you in making your transfer arrangements to and from the yacht. Contact your Reservation Services Agent or Travel Professional for more information.
Default Shore Excursion Duration
VARIES
Default Shore Excursion Price
VARIES
Shore Ex Sea Day

Shore excursions available on this day are listed below. For custom arrangements, contact our Concierge Ashore team at shore.collection@ritz-carltonyachtcollection.com.

Shore Ex Available

Shore excursions available on this day are listed below. For custom arrangements, contact our Concierge Ashore team at shore.collection@ritz-carltonyachtcollection.com.

Shore Ex Not Available

No shore collection experiences are available on this day.

Dining Special Instructions

For any requests related to your special occasion, please reach out to Special Services via email at special.services@ritz-carltonyachtcollection.com

Boarding Time Description

Please select your expected time of arrival to the yacht of the day of departure:

Dining sold out

The restaurant is fully committed on this day. Please select another day.

Shorex booking terms

Tour cancellation requests must be received 48 hours prior to the scheduled tour departure to avoid cancelation fees.

Tour restriction legalese text

*Per Guest

Tour restrictions are imposed directly by the tour operator. Reservations not in compliance with these restrictions are subject to cancellation by the tour operator. the applicable cancellation fee will be charged.

CTA Text
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100 NE 3rd Ave. Suite 1100 Fort Lauderdale, FL 33301
Shorex booking terms - Predesign Private Excursions

This excursion requires full payment upon booking. Cancellation requests will result in a 100% cancellation fee.

Edoc Imp Contact Ilma

FOR GUESTS WHO EXPERIENCE FLIGHT OR ARRIVAL DELAYS In the event that your flight will be delayed beyond the yacht’s departure time, or if you experience any difficulties getting to the yacht, kindly advise The Ritz-Carlton Yacht Collection immediately by contacting +1 (786) 501-2554.

Guests needing assistance with non-time-sensitive issues, please email IlmaGuestSupport@ritz-carltonyachtcollection.com.

Itinerary Cont Info Ilma

PLEASE NOTE: A representative from The Ritz-Carlton Yacht Collection will greet you inside the airport upon arrival to the customs and immigration area for international flights, or the baggage claim area for domestic flights. Luggage assistance will be provided.

USD Additional Cost Info
*Cruise fare is per person, cruise only and based on double occupancy.
USM Additional Cost Info
*Cruise fare is per person, cruise only and based on double occupancy.
EUR Additional Cost Info
*Cruise fare is per person, cruise only and based on double occupancy.
GBP Additional Cost Info
*Cruise fare is per person, cruise only and based on double occupancy.
No Dining Reservation ilma

You currently do not hold any reservations for our specialty dining experience, Seta su Ilma. The venue offers an inspired five course culinary journey in a sophisticated, intimate setting. Visit My Yacht Account to reserve your dining experience.

Download Ilma SPA Menu PDF
Download Spa Menu
Download Ilma SPA Menu Link
https://online.flippingbook.com/view/846947498