The Ritz-Carlton Yacht Collection is pleased to be part of the STARS Program – Marriott's exclusive travel agency program designed to present the highest level of service, experience, and amenities for luxury travel advisors and their valued customers.
On board the yacht, multiple dining venues, premium beverages, unlimited Wi-Fi and additional luxury amenities are part of the all-inclusive cruise fare. As a STARS travel advisor, you and your clients have access to the following exclusive benefits.
The Ritz-Carlton Yacht Collection is pleased to be part of the STARS Program – Marriott's exclusive travel agency program designed to present the highest level of service, experience, and amenities for luxury travel advisors and their valued customers.
As a STARS travel advisor, you and your clients have access to the following exclusive benefits.
PROGRAM BENEFITS FOR ADVISORS
| PROGRAM SUPPORT |
Guaranteed 4-hour response through the dedicated Partner Assistance Team: Stars.Concierge@ritz-carltonyachtcollection.com +1 833-853-7292 (US & Canada) or +356 2778 1363 (Outside the U.K) |
|---|---|
| RESERVATION PRIORITY | Priority on waitlists in sold out situations such as suite category and specialty dining |
| SITE INSPECTION RATE | Priority for selected individual and group Familiarization Trips. Rates are subject to availability |
| INCENTIVE PROGRAM | STARS Celestial Club |
PROGRAM BENEFITS FOR CLIENTS
| WELCOME AMENITY | Personalized welcome confection and upgraded bottle of champagne or wine delivered to the suite |
|---|---|
| ON BOARD CREDIT | Complimentary dinner for two at specialty restaurant |
| BON VOYAGE WELCOME | Personalized welcome from Hotel Manager, personalized card in suite from Travel Agency with advisor’s name included, and bridge tour at Captain’s discretion |
| SUITE UPGRADE |
Exclusive Suite Upgrade Rate* |
| WIFI | Complimentary access to Starlink premium Wi-Fi services |
*Dinner at specialty restaurant can be booked in advance via My Yacht Portal or once onboard, based on availability. Suite Upgrade Rate offered 30 days prior to sailing, subject to availability. STARS amenities are not combinable with any other amenity programs.
To log in or create an account with The Ritz-Carlton Yacht Collection, visit our Travel Professional Portal. Here you can view client cruise reservations, access sales and marketing resources, be the first to learn about news and voyage updates, and personalize and plan luxury cruise experiences for your clients.
DEDICATED LINE FOR STARS ADVISORS
FORT LAUDERDALE RESERVATIONS OFFICE
Servicing reservations from the Americas & Australia
Monday - Friday: 8:30 am - 8:00 pm ET (Saturday, Sunday Closed)
+1 833 853 7292 (US & Canada)
MALTA RESERVATIONS OFFICE
Servicing reservations from Europe, Asia, the Middle East & Africa
Monday - Friday: 8:00 - 18:30 CET (Saturday, Sunday Closed)
+356 2778 1363 (Outside the U.K)
PROGRAM BENEFITS FOR ADVISORS
| PROGRAM SUPPORT |
|---|
|
Guaranteed 4-hour response through the dedicated Partner Assistance Team: |
| RESERVATION PRIORITY |
|---|
| Priority on waitlists in sold out situations such as suite category and specialty dining |
| SITE INSPECTION RATE |
|---|
| Priority for selected individual and group Familiarization Trips. Rates are subject to availability |
| INCENTIVE PROGRAM |
|---|
| STARS Celestial Club |
PROGRAM BENEFITS FOR CLIENTS
| WELCOME AMENITY |
|---|
| Personalized welcome confection and upgraded bottle of champagne or wine delivered to the suite |
| ON BOARD CREDIT |
|---|
| Complimentary dinner for two at specialty restaurant |
| BON VOYAGE WELCOME |
|---|
| Personalized welcome from Hotel Manager, personalized card in suite from Travel Agency with advisor’s name included, and bridge tour at Captain’s discretion |
| SUITE UPGRADE |
|---|
| Exclusive Suite Upgrade Rate* |
| WIFI |
|---|
| Complimentary access to Starlink premium Wi-Fi services |
*Dinner at specialty restaurant can be booked in advance via My Yacht Portal or once onboard, based on availability. Suite Upgrade Rate offered 30 days prior to sailing, subject to availability. STARS amenities are not combinable with any other amenity programs.
To log in or create an account with The Ritz-Carlton Yacht Collection, visit our Travel Professional Portal. Here you can view client cruise reservations, access sales and marketing resources, be the first to learn about news and voyage updates, and personalize and plan luxury cruise experiences for your clients.
DEDICATED LINE FOR STARS ADVISORS
FORT LAUDERDALE RESERVATIONS OFFICE
Servicing reservations from the Americas & Australia
Monday - Friday: 8:30 am - 8:00 pm ET (Saturday, Sunday Closed)
+1 833 853 7292 (US & Canada)
MALTA RESERVATIONS OFFICE
Servicing reservations from Europe, Asia, the Middle East & Africa
Monday - Friday: 8:00 - 18:30 CET (Saturday, Sunday Closed)
+356 2778 1363 (Outside the U.K)